Services
Earth ACE Advantage
We'll turn ACE from something you ignore into a compliance and cost-control tool.
Our ACE Portal Management & Reporting Service helps importers gain better visibility into what is being filed under their Importer of Record number. We assist with ACE account setup, access maintenance, report pulling, and ongoing import activity summaries so you do not have to manage the portal on your own.
Through regular ACE reporting, we help you monitor broker filings, duty spend, liquidation status, refund activity, and potential compliance concerns. Whether you are a newer importer or a high-volume company using multiple brokers, our subscription plans are designed to give you the level of support and visibility your business needs.
We'll keep access active, manage authorized users, assist with password/access maintenance, and catch issues before they become expensive problems
Earth ACE Advantage Pricing
Bronze
Good for Newer and Lower Volume Importers. Simple yet efficient.
- ACE account setup assistance
- ACE access/password maintenance support
- Authorized user/access check
- 1 standard ACE report per month
- Basic email summary
- Report storage/organization
Silver
Best for Most Regular Importers. Our most popular choice
- Everything in Bronze Tier
- Monthly duty/tax/fee summary
- Liquidation/refund status check
- Up to 3 custom reports per month
- Plain-English notes on anything unusual
Gold
Ideal for Growing Importers Who Want Deeper Reporting and Compliance Insights.
- Everything in Silver Tier
- Monthly import compliance snapshot
- HTS/classification consistency review
- Country of origin summary
- Top suppliers/manufacturers review
- Duty trend review
- Quarterly call or written review
Platinum
Designed for High-Volume Importers Who Need Priority Support and Proactive Monitoring.
- Everything in Gold Tier
- Weekly or biweekly ACE data checks
- Higher custom report allowance
- CBP notice/forms monitoring support
- Priority turnaround
- Quarterly compliance review meeting
- Annual import activity summary
- Duty savings/opporturnity review
Why you should consider Earth ACE Advantage
We help importers set up, maintain, and use their ACE Portal account to better monitor import activity, broker filings, duty spend, refund activity, and compliance risk. Our service includes ACE account setup assistance, access maintenance, scheduled ACE Reports, customs report requests, monthly import summaries, and review of key data points that may require follow-up
- We monitor IEEP refund and reject refund activity
- We help keep your ACE access active
- We pull ACE reports for you
- We provide monthly import activity summaries
- We help you monitor what brokers file under your IOR number
- We help identify possible classification, origin, value, or duty issues
- We help track duty spend and landed cost data
- We help monitor liquidation and refund activity
- We help support reasonable-care procedures
- We help catch unusual or unauthorized IOR activity
- We help accounting reconcile import costs
- We help reduce missed CBP notice or reportable issues
- We turn ACE data into Plain-English reporting
- And more..
Earth ACE Advantage Process
If you already have an ACE Port Account..
If you don't already have an ACE Port Account..
Step 1: Choose Your Service Tier
Select the plan that best fits your import volume, reporting needs, and level of support.
Step 2: Complete the Authorization Process
We will provide the necessary instructions and authorization documents so Earth Services can assist with ACE reporting and account support.
Step 3: Review Your Current ACE Access
We will help review your current ACE account access, user setup, and available reporting options to make sure everything is ready.
Step 4: Tell Us What You Need Monitored
Let us know which reports, import activity, brokers, duty information, liquidation activity, or compliance areas you would like us to help review.
Step 5: Receive Ongoing Support & Reports
Based on your selected plan, we will pull reports, provide summaries, assist with access maintenance, and help you stay informed about your import activity.
Step 1: Choose Your Service Tier
Select the plan that best fits your company’s import activity and reporting needs.
Step 2: Gather Required Company Information
We will let you know what information is needed to begin the ACE account setup process, such as importer details, company contact information, and authorization documents.
Step 3: ACE Account Setup Assistance
Earth Services will guide you through the ACE Portal account setup process and help make sure your account is established properly.
Step 4: Set Up Access & Reporting Preferences
Once the account is active, we will help organize access, review available reporting tools, and determine which reports are most useful for your business.
Step 5: Begin Ongoing ACE Management
After setup is complete, we will help maintain access, pull requested reports, monitor import activity, and provide reporting support based on your selected plan.
Disclaimer
Earth Services’ ACE Portal Management & Reporting Services are designed to assist importers with ACE account setup support, access maintenance, report retrieval, and import data visibility. These services are intended to help clients better understand and monitor information available through the ACE Portal.
Earth Services does not guarantee customs compliance, prevent CBP inquiries, detect every filing error, or replace the importer’s responsibility as Importer of Record. Importers remain responsible for the accuracy of their import declarations, classifications, valuations, country of origin determinations, recordkeeping, and all other customs compliance obligations.
Information provided through ACE reports or related summaries is for general business and compliance support purposes only and should not be considered legal advice.